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Computer User Support Specialists

SOC 15-1232 · 2024-2034

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

How the U.S. Department of Labor describes this work. Published in English only.

Shrinking -2.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

What California expects of this job

Typical pay in California
$81,797per year
Projected openings
44,720
Projected change
-2.2%
Usually needs
Some college, no degree

Skills this work uses most

O*NET, the U.S. Department of Labor's occupation database, rates how important each of these is to this work, and they are listed in that order, most important first. The ratings themselves are not shown, because the data carries the number without the scale it was measured on. The names are as published, in English.

  1. Active Listening
  2. Reading Comprehension
  3. Speaking
  4. Critical Thinking
  5. Complex Problem Solving
  6. Writing

Pay by region

RegionTypical pay in CaliforniaProjected openings
Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties)$105,2149,920
San Francisco-San Mateo-Redwood City MD (San Francisco and San Mateo Counties)$93,3994,130
Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)$84,1012,830
San Jose-Sunnyvale-Santa Clara MSA (San Benito and Santa Clara Counties)$83,1294,060
Vallejo MSA (Solano County)$81,948240
Santa Maria-Santa Barbara MSA (Santa Barbara County)$80,387730
San Rafael MD (Marin County)$79,806180
Santa Rosa-Petaluma MSA (Sonoma County)$78,846330
Napa MSA (Napa County)$77,38890
Santa Cruz-Watsonville MSA (Santa Cruz County)$75,405150
Yuba City MSA (Sutter and Yuba Counties)$74,32780
Los Angeles-Long Beach-Glendale MD (Los Angeles County)$73,6989,930
Anaheim-Santa Ana-Irvine MD (Orange County)$72,6874,290
San Diego-Chula Vista-Carlsbad MSA (San Diego County)$71,4203,950
Salinas MSA (Monterey County)$71,399220
San Luis Obispo-Paso Robles MSA (San Luis Obispo County)$71,379190
El Centro MSA (Imperial County)$71,255110
Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties)$67,8452,580
Stockton-Lodi MSA (San Joaquin County)$67,660360
Oxnard-Thousand Oaks-Ventura MSA (Ventura County)$67,516500
Merced MSA (Merced County)$67,21890
Modesto MSA (Stanislaus County)$67,218220
Hanford-Corcoran MSA (Kings County)$66,77780
North Valley-Northern Mountains Region (Colusa, Glenn, Lassen, Modoc, Nevada, Plumas, Sierra, Siskiyou, Tehama, and Trinity Counties)$66,202130
North Coast Region (Del Norte, Humboldt, Lake, and Mendocino Counties)$64,086130
Bakersfield-Delano MSA (Kern County)$63,562460
Chico MSA (Butte County)$62,781120
Fresno MSA (Fresno and Madera Counties)$62,648740
Visalia MSA (Tulare County)$62,514240
Redding MSA (Shasta County)$62,216130
Eastern Sierra-Mother Lode Region (Alpine, Amador, Calaveras, Inyo, Mariposa, Mono, and Tuolumne Counties)$58,796100

What the pay actually ranges across

The lowest-paid tenth earn under
$53,733
A quarter earn under
$64,548
Half earn under
$81,797
Three quarters earn under
$104,629
The highest-paid tenth earn over
$126,186

A median is one point. These are the federal Bureau of Labor Statistics' 2026 figures for California, and they say how far apart the people doing this job actually are. Read them as the spread across everyone already in the work — not as a starting wage and not as a promise about where anyone lands.

Similar work

O*NET, the U.S. Department of Labor's occupation database, names these as occupations involving work similar to this one — its own reading of the job, not a grouping by code. They keep O*NET's order, and only those California publishes a projection for are shown.

OccupationTypical pay in CaliforniaProjected openingsProjected change
Software Developers$179,292207,260+18.4%
Computer Network Support Specialists$81,4079,510+5.8%
Network and Computer Systems Administrators$109,42011,510-4.5%
Computer Systems Analysts$131,29541,500+9.7%
Computer Occupations, All Other$138,20359,320+11.1%
Computer, Automated Teller, and Office Machine Repairers$59,9286,220-12.7%

Programs that train for this job — 50