CIS - Computer Support Certificate of Achievement
Cabrillo College · Aptos, CA
- Cost
- $3,130
- Length
- 51 weeks
- Working 6 months later
- Not reported
Program names and program descriptions appear here in English, because that is the only language the federal and state records publish them in. Occupation titles are translated where O*NET publishes a Spanish name. Everything else on this page is translated.
What happened to people who took this
No outcomes reported for this program
About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.
The jobs this trains for
This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.
Shrinking -2.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.
Trains for more than one job. The outlook shown is the weakest of them.
Related work California expects more of
The U.S. Department of Labor lists these as related to the job above, and California projects growth in them rather than decline. Related is not the same as interchangeable: the training, the licenses and the pay can all differ, and this program does not train for these. It is a place to start asking, not a recommendation.
- Computer Systems Analysts$131,295 · +9.7% · 91 programs here
- Software Developers$179,292 · +18.4% · 74 programs here
- Computer Occupations, All Other$138,203 · +11.1% · 42 programs here
Where California publishes a separate figure for Santa Cruz-Watsonville MSA (Santa Cruz County), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.
Computer Network Support Specialists
Job ads may call this: Network Specialist · Network Technician · Systems Specialist · Network Technical Analyst
Some of what people in this job do. The Department rates how important each one is, and they appear in that order.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
Show 4 more things this job involves
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Provide telephone support related to networking or connectivity issues.
What this pays in Santa Cruz-Watsonville MSA (Santa Cruz County)
Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.
| Area | The lowest-paid tenth earn under | Half earn under | The highest-paid tenth earn over |
|---|---|---|---|
| Santa Cruz-Watsonville MSA (Santa Cruz County) | $44,235 | $105,863 | $150,920 |
| Across California | $51,492 | $81,407 | $153,109 |
The federal Bureau of Labor Statistics' 2026 figures for Santa Cruz-Watsonville MSA (Santa Cruz County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.
- Typical pay in California
- $81,407per yearSanta Cruz-Watsonville MSA: $82,678
- Projected openings
- 9,510Santa Cruz-Watsonville MSA: 30
- Projected change
- +5.8%
- Usually needs
- Associate's degree
Getting in
- Experience needed first
- None
- Training after you are hired
- 1 to 12 months
These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.
Computer User Support Specialists
Pay, hiring, and what people studied
Job ads may call this: Help Desk Analyst · Computer Support Specialist · Technical Support Specialist · Computer Tech (Computer Technician)
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
Show 4 more things this job involves
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
What this pays in Santa Cruz-Watsonville MSA (Santa Cruz County)
Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.
| Area | The lowest-paid tenth earn under | Half earn under | The highest-paid tenth earn over |
|---|---|---|---|
| Santa Cruz-Watsonville MSA (Santa Cruz County) | $50,875 | $77,840 | $116,677 |
| Across California | $53,733 | $81,797 | $126,186 |
The federal Bureau of Labor Statistics' 2026 figures for Santa Cruz-Watsonville MSA (Santa Cruz County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.
- Typical pay in California
- $81,797per yearSanta Cruz-Watsonville MSA: $75,405
- Projected openings
- 44,720Santa Cruz-Watsonville MSA: 150
- Projected change
- -2.2%
- Usually needs
- Some college, no degree
Getting in
- Experience needed first
- None
- Training after you are hired
- 1 to 12 months
Program details
This is a hybrid or blended program providing both in-person and online instruction.
The Computer Support Certificate of Achievement is the fast track to starting a career in Information Technology (IT). Hands-on courses teach the knowledge and skills necessary to work in computer technical support and prepare students for industry certification exams. Computer technical support workers provide technical help, solve computer problems, document processes, train other people, and keep business connected in every industry and every state in America. Courses include computer hardware, operating systems, fundamentals of networking, the cloud, security, programming, and help desk concepts. Students are prepared for entry-level jobs as a computer support specialist. These jobs require excellent customer service, communication, and computer skills and can be found in a variety of organizations - both large and small - in the private or public sectors. Computer support specialists are needed everywhere where businesses rely on computers. Student internships and apprenticeships are available to help students connect with local employers.
Someone else may be able to pay for this
This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-09-18). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.
Ask before you enroll, not after
The order the rules set out starts at the center rather than at the school. Before a center can find somebody eligible for training services it has to gather enough to decide, at a minimum through an interview, evaluation or assessment and career planning. Referring a person to the provider they have chosen and setting up the account both come after that, and both are the center's to do — the account is a payment agreement with the training provider, and it is the provider that is paid through it. So the call belongs before enrolling and before paying. Anyone who has already done either should still ask, and ask what it means for them.
The place to ask is an America's Job Center of California
Capitola Career Center - America`s Job Center of California (AJCC)Affiliate site
Phone: 831-464-6286
2045 40th AvenueSuite BCapitola, CA 95010about 5.5 miles away
Hours: Monday - Friday, 8:00am - 5:00pm
Has a veterans' representative
SCCOE - Suenos Youth Program ServicesAffiliate site
Phone: 831-466-5672
229 Green Valley RoadSequoia SchoolsFreedom, CA 95019about 6.9 miles away
Hours: Monday-Friday 9a.m.-5p.m.
Santa Cruz County, Workforce, Watsonville Career CenterComprehensive center
Phone: 831-763-8933
500 Westridge DriveCounty of Santa Cruz, South County Government CenterWatsonville, CA 95076about 7.9 miles away
Hours: Monday - Friday 8:00am - 5:00pm Closed 12:00 noon - 1pm
At a comprehensive center all the required partner programs can be reached; an affiliate site offers some of them. Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.
Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List
How this gets paid for, and what to ask →
Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.
The rules cited here, and the state and federal sites linked to, are published in English.
How this site gets its figures, and what they do not tell you →