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Afterward · CA

California training programs, and what happened to the people who took them

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Microsoft Certified Solution Associate & Expert

CA Trade Academy · Ontario, CA

Cost
$3,900
Length
12 weeks
Working 6 months later
Not reported

Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.

What happened to people who took this

No outcomes reported for this program

About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.

The job this trains for

This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.

Shrinking -2.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

Related work California expects more of

The U.S. Department of Labor lists these as related to the job above, and California projects growth in them rather than decline. Related is not the same as interchangeable: the training, the licences and the pay can all differ, and this program does not train for these. It is a place to start asking, not a recommendation.

Where California publishes a separate figure for Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.

Computer User Support Specialists

Job ads may call this: Help Desk Analyst · Computer Support Specialist · Technical Support Specialist · Computer Tech (Computer Technician)

Some of what people in this job do. The Department rates how important each one is, and they appear in that order.

  • Oversee the daily performance of computer systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

What this pays in Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties)$48,727$74,159$105,112
Across California$53,733$81,797$126,186

The federal Bureau of Labor Statistics' 2026 figures for Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$81,797per yearRiverside-San Bernardino-Ontario MSA: $67,845
Projected openings
44,720Riverside-San Bernardino-Ontario MSA: 2,580
Projected change
-2.2%
Usually needs
Some college, no degree

Getting in

Experience needed first
None
Training after you are hired
1 to 12 months

These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.

What people in this job actually studied

Most common: Four-year degree — 37% of the people doing this work.

California says this job usually needs: Some college, no degree. 12% of the people doing it went less far than that.

No high school diploma
1%
High school diploma
11%
Started college, no degree
24%
Two-year degree
15%
Four-year degree
37%
Master's degree
11%
Doctorate or professional degree
1%

This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.

Program details

This program provides online instruction, e-learning, or distance learning only.

This program prepares IT professionals seeking recognition of proficiency in the realm of Microsoft technologies to take exams to obtain the Microsoft Certified Solutions Expert (MCSE) credential. MCSE credential holders are recognized industry-wide as possessing the technical skills, expertise and knowledge necessary to perform complex roles using Microsoft technologies. Employers depend on MCSE professionals to solve difficult problems requiring innovative resolutions, design systems and complex solutions, build and deploy, as well as operate, maintain and optimize Microsoft-based systems. As with the Microsoft Certified Solutions Associate (MCSA), the MCSE comes in various certification flavors, all designed to meet the demanding requirements facing advanced level Microsoft professionals in today's ever-changing technology environment.

Someone else may be able to pay for this

This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.

The place to ask is an America's Job Center of California

  • West Valley America`s Job Center of CaliforniaComprehensive center

    Phone: 909-941-6500

    9650 9th StreetWest Valley Workforce Development Department Suite ARancho Cucamonga, CA 91730about 5.4 miles away

    Hours: Mon - Fri. 8:00a.m -5:00p.m

    Has a veterans' representative

  • Rubidoux Youth Opportunity CenterAffiliate site

    Phone: 951-683-9622

    5656 Mission BlvdRiverside, CA 92509about 9.9 miles away

    Hours: Monday - Friday 8:00am - 5:00pm

  • Pomona Valley Comprehensive AJCCComprehensive center

    Phone: 909-242-7999

    1460 E. Holt AvenueThe Village at Indian Hill Suite 130Pomona, CA 91767about 10.1 miles away

    Hours: Monday - Friday 8 am-5 pm

    Has a veterans' representative

Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.

Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List

How this gets paid for, and what to ask

Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.

The rules cited here, and the state and federal sites linked to, are published in English.

How this site gets its figures, and what they do not tell you