Introduction to Information Technology Support (A+)
Calbright College · Sacramento, CA
- Cost
- $0
- Length
- 16 weeks
- Working 6 months later
- 1%
Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.
What happened to people who took this
- People enrolled
- 5,738
- Finished the program
- 11%Based on 3,524 peopleTypical California program: 85% of 1,951 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
- Working 6 months later
- 1%Typical California program: 69% of 1,690 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
- Earnings in one quarter after
- $3,132A single quarter of earnings, roughly three months, not a yearly salary. Do not compare it directly with the yearly pay shown for the occupation.Typical California program: $10,900 of 1,339 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
The job this trains for
This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.
Where California publishes a separate figure for Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.
Computer and Information Systems Managers
Job ads may call this: Data Processing Manager · Technical Services Manager · Computing Services Director · Application Development Director
Some of what people in this job do. The Department rates how important each one is, and they appear in that order.
- Manage backup, security and user help systems.
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Review project plans to plan and coordinate project activity.
What this pays in Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties)
Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.
| Area | The lowest-paid tenth earn under | Half earn under | The highest-paid tenth earn over |
|---|---|---|---|
| Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties) | $128,775 | $168,043 | $282,145 |
| Across California | $132,150 | $221,952 | $331,439 |
The federal Bureau of Labor Statistics' 2026 figures for Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.
- Typical pay in California
- $221,952per yearSacramento-Roseville-Folsom MSA: $164,708
- Projected openings
- 82,270Sacramento-Roseville-Folsom MSA: 3,790
- Projected change
- +16.5%
- Usually needs
- Bachelor's degree
Getting in
- Experience needed first
- 5 years or more in a related job
- Training after you are hired
- None
Most people hired for this job have already spent 5 years or more in a related one. Finishing this program may not be enough on its own. Ask the provider who hires their graduates, and what those people did before.
These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.
What people in this job actually studied
Most common: Four-year degree — 46% of the people doing this work.
California says this job usually needs: Bachelor's degree. 26% of the people doing it went less far than that.
- No high school diploma
- 0.6%
- High school diploma
- 4%
- Started college, no degree
- 13%
- Two-year degree
- 8%
- Four-year degree
- 46%
- Master's degree
- 25%
- Doctorate or professional degree
- 3%
This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.
Program details
This program provides online instruction, e-learning, or distance learning only.
This competency-based, noncredit, program pathway is designed to prepare learners to successfully complete the CompTIA A+ certification, which is an industry recognized certification. It will include study of the content found in the CompTIA A+ Exams (Exam 220-1001 & 220-1002), including practice examinations, as well as application of the material on the job. Subjects include hardware, operating systems, software, mobile devices, basic networking, basic security, operational procedures, printers, and troubleshooting. Learners will gain a working familiarity with the concepts of documentation, safety procedures, and Small Office/Home Office (SOHO) technologies. Learners will understand how to assemble components based on customer requirements, and also master the installation, configuration, and maintenance of PCs and Mobile devices. The basics of networking and security forensics will also be covered. Other subjects include application of troubleshooting methodology and provision of appropriate customer support. Networking and security forensics will be introduced along with the basics of scripting, virtualization, desktop imaging, and deployment, as well as basic cloud technology and deployment.
Someone else may be able to pay for this
This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.
The place to ask is an America's Job Center of California
AJCC Elk GroveAffiliate site
Phone: 916-686-7717 Ext. 2
8401 Gerber RoadElk Grove Adult and Community Education Bldg. ASacramento, CA 95828about 0.4 miles away
Hours: Monday - Friday* 8:30 a.m. to 4:30 p.m.; Thursdays during the school year, we are open until 8:00pm *Sometimes closed for holidays and meetings.
Lemon Hill AJCCAffiliate site
Phone: 916-395-5802, ext. 701060
5451 Lemon Hill AvenueSacramento Works Room 106Sacramento, CA 95824about 3.4 miles away
Hours: Monday - Thursday, 8:30 a.m. to 4:00 p.m. Fridays: By appointment 8:30am - 12:00pm
Has a veterans' representative
Florin AJCCAffiliate site
Phone: 916-282-0711
3801 Florin RoadHighlands Community Charter Suite 107Sacramento, CA 95823about 3.7 miles away
Hours: Monday-Thursday 8:30am-4:30pm ,Friday- Closed to the public:
Has a veterans' representative
Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.
Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List
How this gets paid for, and what to ask →
Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.
The rules cited here, and the state and federal sites linked to, are published in English.
How this site gets its figures, and what they do not tell you →