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California training programs, and what happened to the people who took them

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Computer Applications/Business Technology - Certificate of Achievement

Cabrillo College · Aptos, CA

Cost
$4,135
Length
68 weeks
Working 6 months later
Not reported

Program names and program descriptions appear here in English, because that is the only language the federal and state records publish them in. Occupation titles are translated where O*NET publishes a Spanish name. Everything else on this page is translated.

What happened to people who took this

No outcomes reported for this program

About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.

The jobs this trains for

This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.

Shrinking -3.5%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

Trains for more than one job. The outlook shown is the weakest of them.

Related work California expects more of

The U.S. Department of Labor lists these as related to the job above, and California projects growth in them rather than decline. Related is not the same as interchangeable: the training, the licenses and the pay can all differ, and this program does not train for these. It is a place to start asking, not a recommendation.

Where California publishes a separate figure for Santa Cruz-Watsonville MSA (Santa Cruz County), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.

First-Line Supervisors of Office and Administrative Support Workers

Job ads may call this: Office Manager · Office Supervisor · Accounting Manager · Office Coordinator

Some of what people in this job do. The Department rates how important each one is, and they appear in that order.

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Show 4 more things this job involves
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.

What this pays in Santa Cruz-Watsonville MSA (Santa Cruz County)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Santa Cruz-Watsonville MSA (Santa Cruz County)$51,674$79,242$115,520
Across California$52,074$79,426$124,528

The federal Bureau of Labor Statistics' 2026 figures for Santa Cruz-Watsonville MSA (Santa Cruz County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$79,426per yearSanta Cruz-Watsonville MSA: $76,227
Projected openings
146,890Santa Cruz-Watsonville MSA: 860
Projected change
+1.9%
Usually needs
High school diploma or equivalent

Getting in

Experience needed first
Under 5 years in a related job
Training after you are hired
None

Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.

These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.

Human Resources Assistants, Except Payroll and Timekeeping

Pay, hiring, and what people studied

Job ads may call this: Personnel Clerk · Human Resources Assistant (HR Assistant) · Human Resources Associate (HR Associate) · Human Resources Administrative Assistant (HR Administrative Assistant)

  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
  • Interview job applicants to obtain and verify information used to screen and evaluate them.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
Show 4 more things this job involves
  • Process and review employment applications to evaluate qualifications or eligibility of applicants.
  • Inform job applicants of their acceptance or rejection of employment.
  • Provide assistance in administering employee benefit programs and worker's compensation plans.
  • Select applicants meeting specified job requirements and refer them to hiring personnel.

What this pays in Santa Cruz-Watsonville MSA (Santa Cruz County)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Santa Cruz-Watsonville MSA (Santa Cruz County)$35,664$63,058$80,542
Across California$42,277$58,953$80,224

The federal Bureau of Labor Statistics' 2026 figures for Santa Cruz-Watsonville MSA (Santa Cruz County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$58,953per yearSanta Cruz-Watsonville MSA: $62,773
Projected openings
11,530Santa Cruz-Watsonville MSA: 60
Projected change
-3.5%
Usually needs
Associate's degree

Getting in

Experience needed first
None
Training after you are hired
None

No earlier job experience is expected, and new hires are not put through a long training period. For work like this, a program is usually the way in.

Executive Secretaries and Executive Administrative Assistants

Pay, hiring, and what people studied

Job ads may call this: Office Assistant · Administrative Aide · Executive Assistant · Executive Secretary

  • Manage and maintain executives' schedules.
  • Process payroll information.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Show 4 more things this job involves
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Prepare responses to correspondence containing routine inquiries.
  • Open, sort, and distribute incoming correspondence, including faxes and email.

What this pays in Santa Cruz-Watsonville MSA (Santa Cruz County)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Santa Cruz-Watsonville MSA (Santa Cruz County)$59,014$86,080$128,981
Across California$59,434$91,106$133,598

The federal Bureau of Labor Statistics' 2026 figures for Santa Cruz-Watsonville MSA (Santa Cruz County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$91,106per yearSanta Cruz-Watsonville MSA: $79,353
Projected openings
62,570Santa Cruz-Watsonville MSA: 380
Projected change
+1.3%
Usually needs
High school diploma or equivalent

Getting in

Experience needed first
Under 5 years in a related job
Training after you are hired
None

Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.

Program details

This is a hybrid or blended program providing both in-person and online instruction.

The Computer Applications/Business Technology Certificate of Achievement covers a wide range of technology and hands-on business skills used in offices of businesses and organizations. Students in this program acquire beginning to advanced skills in production and use of professional documents, spreadsheets, presentations, and databases, as well as professional-level skills in customer service, customer relationship management (CRM), records and information management, business communication and writing, and social media for business. Career opportunities include office support and administration jobs in a wide variety of industries from corporate, nonprofit, and small businesses, to education and government offices. This certificate when combined with general education requirements leads to a Computer Applications/Business Technology Associate in Science degree.This certificate when combined with general education requirements leads to a Computer Applications/Business Technology Associate in Science degree.

Someone else may be able to pay for this

This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-09-18). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.

Ask before you enroll, not after

The order the rules set out starts at the center rather than at the school. Before a center can find somebody eligible for training services it has to gather enough to decide, at a minimum through an interview, evaluation or assessment and career planning. Referring a person to the provider they have chosen and setting up the account both come after that, and both are the center's to do — the account is a payment agreement with the training provider, and it is the provider that is paid through it. So the call belongs before enrolling and before paying. Anyone who has already done either should still ask, and ask what it means for them.

The place to ask is an America's Job Center of California

  • Capitola Career Center - America`s Job Center of California (AJCC)Affiliate site

    Phone: 831-464-6286

    2045 40th AvenueSuite BCapitola, CA 95010about 5.5 miles away

    Hours: Monday - Friday, 8:00am - 5:00pm

    Has a veterans' representative

  • SCCOE - Suenos Youth Program ServicesAffiliate site

    Phone: 831-466-5672

    229 Green Valley RoadSequoia SchoolsFreedom, CA 95019about 6.9 miles away

    Hours: Monday-Friday 9a.m.-5p.m.

  • Santa Cruz County, Workforce, Watsonville Career CenterComprehensive center

    Phone: 831-763-8933

    500 Westridge DriveCounty of Santa Cruz, South County Government CenterWatsonville, CA 95076about 7.9 miles away

    Hours: Monday - Friday 8:00am - 5:00pm Closed 12:00 noon - 1pm

At a comprehensive center all the required partner programs can be reached; an affiliate site offers some of them. Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.

Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List

How this gets paid for, and what to ask

Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.

The rules cited here, and the state and federal sites linked to, are published in English.

How this site gets its figures, and what they do not tell you