Cert. of Achievement Business Office Technology: General Office

Cost: $1,662
Length: 32 weeks
Working 6 months later: Not reported

Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.

What happened to people who took this

No outcomes reported for this program

About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.

The job this trains for

This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.

Shrinking -4.5%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

Related work California expects more of

The U.S. Department of Labor lists these as related to the job above, and California projects growth in them rather than decline. Related is not the same as interchangeable: the training, the licences and the pay can all differ, and this program does not train for these. It is a place to start asking, not a recommendation.

Medical Secretaries and Administrative Assistants$55,779 · +12.6% · 47 programs here
Administrative Services Managers$110,717 · +7.1% · 33 programs here
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$56,711 · +1.4% · 24 programs here
Executive Secretaries and Executive Administrative Assistants$91,106 · +1.3% · 24 programs here
Receptionists and Information Clerks$45,143 · +5.3% · 4 programs here

No regional figures for this program's city

San Pablo is not one of the metropolitan or rural areas California names when it publishes wages and openings. A neighbouring area's figures would look exactly like a correct answer, so none are shown and the statewide figures stand alone. About half of California's programs are in this position.

Office Clerks, General

Job ads may call this: Clerk · Office Clerk · Clerical Aide · General Clerk

Some of what people in this job do. The Department rates how important each one is, and they appear in that order.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Complete and mail bills, contracts, policies, invoices, or checks.

Typical pay in California: $49,607per year
Projected openings: 356,700
Projected change: -4.5%
Usually needs: High school diploma or equivalent

Getting in

Experience needed first: None
Training after you are hired: Under a month

No earlier job experience is expected, and new hires are not put through a long training period. For work like this, a program is usually the way in.

These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.

What people in this job actually studied

Most common: High school diploma — 30% of the people doing this work.

California says this job usually needs: High school diploma or equivalent. 4% of the people doing it went less far than that.

No high school diploma: 4%
High school diploma: 30%
Started college, no degree: 29%
Two-year degree: 14%
Four-year degree: 19%
Master's degree: 4%
Doctorate or professional degree: 0.7%

This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.

Program details

This is a hybrid or blended program providing both in-person and online instruction.

A program that prepares individuals to support business information operations by using computer equipment to enter, process, and retrieve data for a wide variety of administrative purposes. Includes instruction in using basic business software and hardware, business computer networking, principles of desktop publishing, preparing mass mailings, compiling and editing spreadsheets, list maintenance, preparing tables and graphs, receipt control, and preparing business performance reports.

Someone else may be able to pay for this

This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.

The place to ask is an America's Job Center of California

RichmondWORKSComprehensive center
Phone: 510-307-8014
330 25th StreetEmployment and Training DepartmentRichmond, CA 94804about 3.2 miles away
Hours: Monday - Friday, 9:00 am to 4:30 pm.
America`s Job Center of California - VallejoComprehensive center
Phone: 707-648-4024
1440 Marin StreetVallejo, CA 94590about 9.8 miles away
Hours: Monday - Friday 8am- 5:00 pm
Has a veterans' representative
West Oakland Neighborhood Career CenterAffiliate site
Phone: 510-419-0392
1801 Adeline StreetThe West Oakland Public Library Suite 209Oakland, CA 94607about 11.8 miles away
Hours: Mon - Fri: 9:00AM- 5:00PM Resource Room/Computer Access closes at 4:30pm

Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.

Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List

How this gets paid for, and what to ask →

Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.

The rules cited here, and the state and federal sites linked to, are published in English.

How this site gets its figures, and what they do not tell you →