Cert. of Achievement Business Office Technology: Business Information

Cost: $940
Length: 32 weeks
Working 6 months later: Not reported

Program names and program descriptions appear here in English, because that is the only language the federal and state records publish them in. Occupation titles are translated where O*NET publishes a Spanish name. Everything else on this page is translated.

What happened to people who took this

No outcomes reported for this program

About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.

The jobs this trains for

This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.

Trains for more than one job. The outlook shown is the weakest of them.

Where California publishes a separate figure for Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.

Managers, All Other

The Department publishes no list of daily tasks for this job. This is how it describes the work instead.

All managers not listed separately.

What this pays in Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

Area	The lowest-paid tenth earn under	Half earn under	The highest-paid tenth earn over
Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)	$106,879	$199,795	$312,380
Across California	$99,929	$177,489	$308,775

The federal Bureau of Labor Statistics' 2026 figures for Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California: $177,489per yearOakland-Fremont-Berkeley MD: $189,226
Projected openings: 175,120Oakland-Fremont-Berkeley MD: 11,560
Projected change: +9.7%
Usually needs: Bachelor's degree

Getting in

Experience needed first: Under 5 years in a related job
Training after you are hired: None

Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.

These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.

Management Analysts

Pay, hiring, and what people studied

Job ads may call this: Business Analyst · Management Analyst · Business Consultant · Management Consultant

Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
Gather and organize information on problems or procedures.
Analyze data gathered and develop solutions or alternative methods of proceeding.
Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.

Show 4 more things this job involves

Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.

What this pays in Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

Area	The lowest-paid tenth earn under	Half earn under	The highest-paid tenth earn over
Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)	$59,384	$110,282	$175,858
Across California	$62,389	$103,162	$177,905

Typical pay in California: $103,162per yearOakland-Fremont-Berkeley MD: $122,894
Projected openings: 154,880Oakland-Fremont-Berkeley MD: 9,720
Projected change: +11.5%
Usually needs: Bachelor's degree

Getting in

Experience needed first: Under 5 years in a related job
Training after you are hired: None

Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.

Program details

This program provides online instruction, e-learning, or distance learning only.

The Business Information Worker Certificate of Achievement is designed to prepare students for entry-level office and administrative support in a variety of fields or businesses.

Someone else may be able to pay for this

This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-09-18). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.

Ask before you enroll, not after

The order the rules set out starts at the center rather than at the school. Before a center can find somebody eligible for training services it has to gather enough to decide, at a minimum through an interview, evaluation or assessment and career planning. Referring a person to the provider they have chosen and setting up the account both come after that, and both are the center's to do — the account is a payment agreement with the training provider, and it is the provider that is paid through it. So the call belongs before enrolling and before paying. Anyone who has already done either should still ask, and ask what it means for them.

The place to ask is an America's Job Center of California

RichmondWORKSComprehensive center
Phone: 510-307-8014
330 25th StreetEmployment and Training DepartmentRichmond, CA 94804about 3.2 miles away
Hours: Monday - Friday, 9:00 am to 4:30 pm.
America`s Job Center of California - VallejoComprehensive center
Phone: 707-648-4024
1440 Marin StreetVallejo, CA 94590about 9.8 miles away
Hours: Monday - Friday 8am- 5:00 pm
Has a veterans' representative
West Oakland Neighborhood Career CenterAffiliate site
Phone: 510-419-0392
1801 Adeline StreetThe West Oakland Public Library Suite 209Oakland, CA 94607about 11.8 miles away
Hours: Mon - Fri: 9:00AM- 5:00PM Resource Room/Computer Access closes at 4:30pm

At a comprehensive center all the required partner programs can be reached; an affiliate site offers some of them. Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.

Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List

How this gets paid for, and what to ask →

Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.

The rules cited here, and the state and federal sites linked to, are published in English.

How this site gets its figures, and what they do not tell you →