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California training programs, and what happened to the people who took them

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Medical Billing/Medical Front Office Assistant

West Valley Occupational Center - LAUSD · Woodland Hills, CA

Cost
$2,735
Length
27 weeks
Working 6 months later
57%

Program names and program descriptions appear here in English, because that is the only language the federal and state records publish them in. Occupation titles are translated where O*NET publishes a Spanish name. Everything else on this page is translated.

What happened to people who took this

People enrolled
411
Finished the program
74%Based on 315 peopleTypical California program: 85% of 1,951 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
Working 6 months later
57%Typical California program: 69% of 1,690 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
Earnings in one quarter after
$10,499A single quarter of earnings, roughly three months, not a yearly salary. Do not compare it directly with the yearly pay shown for the occupation.Typical California program: $10,900 of 1,339 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.

The jobs this trains for

This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.

Shrinking -9.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

Trains for more than one job. The outlook shown is the weakest of them.

Related work California expects more of

The U.S. Department of Labor lists these as related to the job above, and California projects growth in them rather than decline. Related is not the same as interchangeable: the training, the licenses and the pay can all differ, and this program does not train for these. It is a place to start asking, not a recommendation.

Where California publishes a separate figure for Los Angeles-Long Beach-Glendale MD (Los Angeles County), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.

Bill and Account Collectors

Job ads may call this: Collector · Debt Collector · Collection Agent · Telephone Collector

Some of what people in this job do. The Department rates how important each one is, and they appear in that order.

  • Record information about financial status of customers and status of collection efforts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Show 4 more things this job involves
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

What this pays in Los Angeles-Long Beach-Glendale MD (Los Angeles County)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Los Angeles-Long Beach-Glendale MD (Los Angeles County)$39,518$59,972$81,439
Across California$39,431$59,301$83,367

The federal Bureau of Labor Statistics' 2026 figures for Los Angeles-Long Beach-Glendale MD (Los Angeles County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$59,301per yearLos Angeles-Long Beach-Glendale MD: $58,461
Projected openings
11,890Los Angeles-Long Beach-Glendale MD: 4,360
Projected change
-9.2%
Usually needs
High school diploma or equivalent

Getting in

Experience needed first
None
Training after you are hired
1 to 12 months

These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.

Billing and Posting Clerks

Pay, hiring, and what people studied

Job ads may call this: Biller · Billing Clerk · Medical Biller · Pre-Audit Clerk

  • Verify accuracy of billing data and revise any errors.
  • Resolve discrepancies in accounting records.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Operate typing, adding, calculating, or billing machines.
Show 4 more things this job involves
  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
  • Post stop-payment notices to prevent payment of protested checks.
  • Keep records of invoices and support documents.
  • Verify signatures and required information on checks.

What this pays in Los Angeles-Long Beach-Glendale MD (Los Angeles County)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Los Angeles-Long Beach-Glendale MD (Los Angeles County)$43,856$55,076$79,271
Across California$43,854$57,591$79,088

The federal Bureau of Labor Statistics' 2026 figures for Los Angeles-Long Beach-Glendale MD (Los Angeles County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$57,591per yearLos Angeles-Long Beach-Glendale MD: $53,990
Projected openings
44,130Los Angeles-Long Beach-Glendale MD: 11,080
Projected change
+4.8%
Usually needs
High school diploma or equivalent

Getting in

Experience needed first
None
Training after you are hired
1 to 12 months

Medical Secretaries and Administrative Assistants

Pay, hiring, and what people studied

Job ads may call this: Secretary · Unit Clerk · Ward Clerk · Medical Secretary

  • Answer telephones and direct calls to appropriate staff.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Show 4 more things this job involves
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.

What this pays in Los Angeles-Long Beach-Glendale MD (Los Angeles County)

Each bar runs from the lowest-paid tenth to the highest-paid tenth. The darker middle is where half the people are, and the line is the median.

AreaThe lowest-paid tenth earn underHalf earn underThe highest-paid tenth earn over
Los Angeles-Long Beach-Glendale MD (Los Angeles County)$39,635$53,095$76,754
Across California$41,612$55,779$77,819

The federal Bureau of Labor Statistics' 2026 figures for Los Angeles-Long Beach-Glendale MD (Los Angeles County) beside the same figures for the whole state. A region can sit well below or above the statewide spread, and the statewide number is the one most often quoted — so where they differ, the local row is the one that describes the work near this program.

Typical pay in California
$55,779per yearLos Angeles-Long Beach-Glendale MD: $53,598
Projected openings
128,130Los Angeles-Long Beach-Glendale MD: 34,470
Projected change
+12.6%
Usually needs
High school diploma or equivalent

Getting in

Experience needed first
None
Training after you are hired
1 to 12 months

Program details

This program provides in-person instruction only.

This program prepares individuals for employment as a front office assistant in a doctors office/clinic, medical billing service, insurance company, or outpatient hospital facility. Students learn medical terminology, abbreviations, procedures, and common diseases. The Medisoft software will be utilized to schedule patient appointments, manage files, verify insurance, and enter patient demographics. Telecommunications, file management and preparing correspondence will also be covered in the program. Students will have hands-or practice with electronic records management and the insurance billing process. Medicare, Medicaid, HMOS, PPOS and commercial plans will be discussed. HIPAA compliance, fraud/abuse, ethics, professionalism, and job search strategies will be emphasized throughout the course. The competencies in this course outline are aligned with the California high school academic content standards and the California career technical education model curriculum standards.

Someone else may be able to pay for this

This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-09-18). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.

Ask before you enroll, not after

The order the rules set out starts at the center rather than at the school. Before a center can find somebody eligible for training services it has to gather enough to decide, at a minimum through an interview, evaluation or assessment and career planning. Referring a person to the provider they have chosen and setting up the account both come after that, and both are the center's to do — the account is a payment agreement with the training provider, and it is the provider that is paid through it. So the call belongs before enrolling and before paying. Anyone who has already done either should still ask, and ask what it means for them.

The place to ask is an America's Job Center of California

  • South Valley WorkSource CenterAffiliate site

    Phone: 818-237-9099

    20920 Warner Center LaneSuote CWoodland Hills, CA 91367about 1.2 miles away

    Hours: 8:00am-5:00pm Monday - Friday

    Has a veterans' representative

  • El Proyecto WorkSource-OneStop, Sun ValleyComprehensive center

    Phone: 818-504-0334

    9024 Laurel Canyon BlvdEl Proyecto WorkSource CenterSun Valley, CA 91352about 12.5 miles away

    Hours: Monday - Friday 8 a.m.-5 p.m., Evening, Saturday by appointment

    Has a veterans' representative

  • America`s Job Center of California - Simi ValleyAffiliate site

    Phone: 805-648-WORK (9675) or toll-free at 833-810-9675

    2900 N. Madera Rd.County of Ventura Human Services Center Suite 100Simi Valley, CA 93065about 13.1 miles away

    Hours: Monday through Friday, 8:00a.m. to 5:00p.m.

At a comprehensive center all the required partner programs can be reached; an affiliate site offers some of them. Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.

Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List

How this gets paid for, and what to ask

Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.

The rules cited here, and the state and federal sites linked to, are published in English.

How this site gets its figures, and what they do not tell you